1. Overview & Data Boundary Principle
Crosane Technologies ("Crosane", "we", "us") provides revenue-optimized commerce discovery and search infrastructure for enterprise merchants. We adhere strictly to the principle of data minimization and tenant isolation.
This Privacy Policy describes how we handle information collected through our public marketing website (crosane.com), as well as the technical boundaries established between merchant store data and our ranking algorithms.
2. Lead Capture & Consultation Inquiries
When you request an A/B Strategy Call or pilot access through our website, we collect your business email address and store domain URL. This information is used solely to evaluate compatibility, generate prospective catalog analyses, and coordinate technical pilot discussions. We never sell, trade, or rent lead information to third parties.
3. Storefront Shopper Data Architecture
Unlike legacy ad networks or third-party tracking pixels, Crosane operates on statistical commerce signals:
- Zero PII in Ranking Loops: Product ranking, ERPI calculation, and query intent modeling use aggregated conversion webhooks, inventory curves, and catalog attributes. Individual shoppers are never profiled for cross-merchant advertising.
- GDPR & European Privacy Compliance: All merchant catalog and order telemetry adheres to European data protection standards with tenant-segregated encryption.
4. Contact & Rights
For questions regarding data processing or to request removal of pilot inquiry details, contact our privacy team at privacy@crosane.com.